Frank Winston Crum Insurance Selects Instec Platform Press Releases| Sep 04, 2018

Matthew Crum, President, Frank Winston Crum InsuranceNaperville, IL – September 5, 2018 – Instec, the market leader in insurance software for commercial program and specialty writers, announced today that Frank Winston Crum Insurance (FWCI), through its MGA FrankCrum General Agency, has selected Instec’s cloud-based Instec Underwriting, Instec Policy, and Instec Billing systems.

Frank Winston Crum Insurance, based in Clearwater, FL, provides workers’ compensation and general liability insurance to small- and medium-sized businesses in 37 states.

“We have ambitious growth plans,” said Matt Crum, FWCI’s president, “and we want greater control over all our supporting functions. In conjunction with the deployment of our own systems, we’re building a solid operations and compliance team.”

FWCI’s digital distribution model is a key element of its market differentiation. The company operates under a direct-to-agent model with virtually all policies sold and administered through their proprietary agent portal. Instec satisfied the need for a robust API catalog to integrate with the portal and third-party data providers. 

“Instec’s technology and insurance industry experience checked all the boxes,” said Crum. “Our due diligence gave us the confidence that they have what it takes to deliver on substantial commitments.”

FWCI has assembled an in-house team to partner with Instec on system implementation. The company will run a parallel project to update its agent portal and integrate it with back office functions through Instec’s APIs. FWCI’s producers will be able to continue to quote, bind, and manage their policies, while Instec Underwriting introduces features that will improve the user experience. These features include configurable workflows and live chat to streamline risk acceptance, producer collaboration, and policyholder servicing.

Frank Winston Crum Insurance views this technology decision as part of its continued commitment to be the insurance carrier that combines smart people and leading technologies to create the easiest experience for producers.

About Frank Winston Crum Insurance Company

Frank Winston Crum Insurance is an AM Best rated commercial insurance carrier specializing in workers’ compensation and general liability coverage. FWCI was established in 2003 to provide a stable workers’ compensation insurance market for its affiliated professional employer organization (PEO), FrankCrum. FWCI is now licensed in 37 states for workers’ compensation insurance and writes general liability for artisan contractors in Florida, Georgia, Alabama and Texas.

About Instec

Instec’s unique approach to systems for the insurance industry enables P&C carriers, MGAs and MGUs to launch programs and specialty offerings from start to first quote in as little as four weeks. With built-in bureau content and reusable business rules, Instec systems provide a platform for innovation with reduced risk. In addition, cloud-based deployment and subscription-based pricing enable insurers to test new programs at a low cost of entry and scale up affordably as the business grows. To learn more, visit


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