Instec Insights

Why New Approaches to Counter Claims Fraud May Not Work

Why New Approaches to Counter Claims Fraud May Not Work Jason McGrath, President, KLJ Computer Solutions | Mar 22, 2018

Using big data analytics to better understand markets, opportunities and risk is fast becoming a strategic differentiator in the insurance industry. Soon data-driven AI will effect dramatic changes in operations – automating key aspects… Read more

Rise of the MGA

Rise of the MGA Michael Sauber, VP, Marketing | Feb 28, 2018

In a soft market with depressed rates and intense competition, MGAs remain a singular bright spot. As carrier offerings become commoditized, MGAs provide differentiated and precisely-targeted products. It’s an approach that strikes… Read more

What is AI really and how do I start using it?

What is AI really and how do I start using it? Mike Fagan, VP Product Management | Jan 25, 2018

“Siri, play Warriors by Imagine Dragons.” “Alexa, re-order the 35-pound bag of Pro Plan dog food.” Read more

The Next Big Market for Insurance

The Next Big Market for Insurance Chris Mason, Senior Marketing Associate | Nov 02, 2017

Soft market, increased competition, tech disruption – we’ve heard the bad news before. The good news? The next green pasture for insurers is beginning to blossom. Read more

State of Confusion

State of Confusion Kevin Mason, EVP Solutions | Oct 02, 2017

The way the U.S regulates insurance today is absolutely Byzantine. You have fifty states plus D.C plus the Feds. The patchwork of rules and regulations is confusing. My systems can’t handle it. Hopefully the feds will come in and regulate this stuff and rationalize the stack. Read more

Competitive Advantage from ISO Commercial Auto

Competitive Advantage from ISO Commercial Auto Craig Harzinski, Delivery Manager | Aug 30, 2017

ISO’s decision to delay the permanent replacement of its commercial auto manual by two years has created an opportunity to stake out a competitive advantage, if insurers are prepared to act now. Read more

Still Dealing with Darwin

Still Dealing with Darwin Kevin Mason, EVP Solutions | Jul 27, 2017

In 2005, Geoffrey Moore wrote a book called Dealing with Darwin in which he discussed how companies can use product innovation to differentiate their companies from their competitors to avoid extinction. Although written ten years ago, the concepts of the book are still relevant, though in a different way. Read more

Bugs in the System

Bugs in the System Kevin Mason, EVP Solutions | Jul 20, 2017

Core system vendors are also struggling, as the products and services they offer are no longer what insurers need. The issue is that many of these products and services were created by a business model built in the late nineties and first decade of the 21st century. Read more

T-Shaped People

T-Shaped People Kevin Mason, EVP Solutions | Jul 13, 2017

T-shaped people are better at cross connecting ideas from multiple domains, better at seeing the big picture than I-shaped people, and are the only ones with the flexibility and agility to survive in an economy that will see many jobs automated out of existence. Read more

A Clash of the Narratives

A Clash of the Narratives Kevin Mason, EVP Solutions | Jun 28, 2017

There is a lot of confusion these days, mainly due to the presence of multiple strategic narratives competing against one another. What exactly is going on in the insurance industry, and the core systems space? Read more

Why Do We Need a New Insurance Analyst?

Why Do We Need a New Insurance Analyst? Dorene Morgan, Director, Human Resources | Jun 22, 2017

As recently as five years ago, the insurance industry was relatively unchanging. Into this industry in flux, enter The New Insurance Analyst, equally comfortable in the complex world of insurance and the fast-changing landscape of web-enabled technologies. The new insurance analyst is multi-talented, delivering a balance of three competencies: industry expertise, technology acumen, and business savvy. Read more

Is the Underwriter an Endangered Species?

Is the Underwriter an Endangered Species? Jason Pamplin, PhD, Product Manager | May 25, 2017

Every several years, there’s a wave of articles addressing the question of “whether underwriting matters.” The answer is always the same: underwriting not only matters, it is essential to any insurance company that wants to be profitable. The real question we should be asking is what role underwriters will play as automation reshapes the underwriting process. Read more

A Place for Strategic Systems

A Place for Strategic Systems Rob Reed, VP Sales | Apr 26, 2017

The once-staid insurance market is changing. New entrants and incumbents alike are accelerating the pace of innovation, and raising the level of competition. In this Darwinian Economy, insurers must move quickly, or risk being left behind. Read more

You Need to Plan for Millennials. Now.

You Need to Plan for Millennials. Now. Chris Mason, Senior Marketing Associate | Feb 28, 2017

Millennials are rapidly becoming an economic driving force. Ignore this growing opportunity, and the biggest generational group in the US will ignore you. Read more

What Can Insurance Learn from Amazon, Facebook, and Google?

What Can Insurance Learn from Amazon, Facebook, and Google? Charles Plath, UX Design Director | Jan 26, 2017

Much noise is being made in the insurance industry lately about paying more attention to the “customer experience”. Read more

What Lies Ahead in 2017?

What Lies Ahead in 2017? Kevin Mason, EVP Solutions | Dec 15, 2016

As Steve Jobs famously said, "you can't connect the dots looking forward; you can only connect them looking backward." While that may be true, recent market activity can provide some clues about the market’s trajectory. Read more

Customer Communications for the Next-Gen Insurer

Customer Communications for the Next-Gen Insurer Julie Ruffin, Marketing Manager at GhostDraft | Nov 17, 2016

It’s no secret that the insurance industry is changing. Disruption is running rampant, and competition is on the rise. The winners will be those who leverage insurtech and digital transformation to become the new leaders in an evolving industry. Read more

The Four Pillars of Cloud Computing

The Four Pillars of Cloud Computing Mark Strelau, VP, Application Platform | Oct 27, 2016

The Cloud has become a commodity. What core attributes should every cloud platform have, and what should you be looking for next? Read more

Is Insurance Industry Disruption Missing the Point?

Is Insurance Industry Disruption Missing the Point? Rob Reed, VP Sales | Sep 22, 2016

Disruption has arrived in the insurance industry, but is it pervasive throughout the insurance value chain? Read more

Three Practical Approaches to Competing in the Darwinian Economy

Three Practical Approaches to Competing in the Darwinian Economy Mike Fagan, VP Product Management | Aug 30, 2016

The world of insurance is changing. If you expect to compete, you need to be fast, forward-thinking, and flexible. Read more

To the Disruptors Go the Spoils

To the Disruptors Go the Spoils Tom Caprel, Board Member | Jul 27, 2016

All across the insurance industry, fierce competition and disruptive forces are changing the look of traditional business models. Now is the time to adapt or decline. Read more

Your Next Good Idea Starts Here

Your Next Good Idea Starts Here Kevin Mason, EVP Solutions | Jun 08, 2016

If there’s “nothing new under the sun”, then where do new ideas come from? Combinatorial innovation holds the key to creating new, and sometimes breakthrough, products faster and with lower cost and risk. Read more

Five Lessons from The Great Human Race

Five Lessons from The Great Human Race Kevin Mason, EVP Solutions | May 17, 2016

National Geographic’s new series offers a retrospective on how humans have adapted and survived in response to their environment and the constant change that surrounds them. The lessons learned provide a guidebook for insurance companies navigating the Darwinian Economy. Read more

Software is Eating the World and Insurance is on the Menu

Software is Eating the World and Insurance is on the Menu Kevin Mason, EVP Solutions | Apr 19, 2016

Software-centric companies are poised to take over large swaths of the economy, and insurance is next. The warning signs are already mounting. Read more